Customer Reviews for Qwest High-Speed Internet® 40Mbps
Customer Reviews for Qwest High-Speed Internet® 40Mbps
Review 1 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
1
out of
5
Reliability:
1
out of
5
Download Speeds:
1
out of
5
Upload Speeds:
1
out of
5
Customer Service:
1
out of
5
Installation:
1
out of
5
Anonymous
Location:des moines
Years with CenturyLink Internet:0-1 year
junk
Date:May 21, 2013
This service is junk. I have to reboot the modem every other day. I won't recommend your garbage to anyone.
Review 2 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
5
out of
5
Reliability:
5
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
5
out of
5
Customer Service:
5
out of
5
Installation:
5
out of
5
Anonymous
Location:Denver, CO
Years with CenturyLink Internet:0-1 year
Everything has been great!
Date:May 20, 2013
From install to current use, everything has been great!
Review 3 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
5
out of
5
Reliability:
3
out of
5
Download Speeds:
4
out of
5
Upload Speeds:
4
out of
5
Customer Service:
4
out of
5
Installation:
4
out of
5
Anonymous
Location:Portland, OR
Years with CenturyLink Internet:0-1 year
Good while it's working.
Date:May 20, 2013
Have to reset the router every once in awhile. Speed is actually 20- 15.
Review 4 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
5
out of
5
Reliability:
3
out of
5
Download Speeds:
3
out of
5
Upload Speeds:
3
out of
5
Customer Service:
4
out of
5
Installation:
5
out of
5
Anonymous
Location:Eagan, MN
Years with CenturyLink Internet:0-1 year
questionable quality of modem
Date:May 20, 2013
Though, the price for vdsl2 provided by centurylink can't be beat, i frequently notice that my wifi isn't broadcasted reliably.
Generally, the signal is good, but most of my wifi devices are within 20 feet of the modem, and i do not understand why there would be times when i get such a weak signal.
Review 5 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
1
out of
5
Reliability:
1
out of
5
Download Speeds:
1
out of
5
Upload Speeds:
1
out of
5
Customer Service:
1
out of
5
Installation:
1
out of
5
Anonymous
Location:Peoria az
Years with CenturyLink Internet:0-1 year
This product doesn't deliver what was expected.
Date:May 13, 2013
This Internet is super slow. I am supposed to get 40mbps and am lucky to get 20.
1 of 2 found this review helpful.
Review 6 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
4
out of
5
Reliability:
5
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
4
out of
5
Customer Service:
4
out of
5
Installation:
5
out of
5
Anonymous
Location:Peoria, Az
Years with CenturyLink Internet:0-1 year
Beats cable by a mile!
Date:May 13, 2013
Easy set up, easy to use, very fast...a lot faster then "the cable guys"!
Review 7 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
5
out of
5
Reliability:
5
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
5
out of
5
Customer Service:
5
out of
5
Installation:
5
out of
5
Anonymous
Location:Taylorsville, UT 84129
Years with CenturyLink Internet:0-1 year
A great surprise - much better than expected
Date:May 13, 2013
Much better than expected. Speeds were good just after installation. Then we got a phone call from customer service telling us that our speeds didn't look as good as we should expect and that a tech would be sent out to make sure everything was as good as it could be. The tech installed some filters on the lines to lower the noise, isolated the DSL signal better than I had been able to and speeds were even better - by as much as 12Mbps. No charge on the call -
We very much appreciate Century Link's customer service attitude - our Internet service is now showing speeds very near 40Mbps, even with the needed overhead.
We very much appreciate Century Link's customer service attitude - our Internet service is now showing speeds very near 40Mbps, even with the needed overhead.
Review 8 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
5
out of
5
Reliability:
5
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
5
out of
5
Customer Service:
5
out of
5
Installation:
5
out of
5
Anonymous
Location:Mesa, Az
Years with CenturyLink Internet:0-1 year
Excellent
Date:May 13, 2013
Happy with the excellent service.
Recommend internet service from CentuaryLink
Recommend internet service from CentuaryLink
Review 9 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
1
out of
5
Reliability:
1
out of
5
Download Speeds:
1
out of
5
Upload Speeds:
1
out of
5
Customer Service:
3
out of
5
Installation:
1
out of
5
Anonymous
Location:Vancouver wa
Years with CenturyLink Internet:0-1 year
Not worth trying.
Date:May 10, 2013
My Internet has been choppy and unreliable, I've called about how slow it is multiple times and though the customer service reps are generally nice, they could
Not explain why my (40mb) service kept falling to 6kb/sec. Since getting the service I can no longer run Netflix on HD because the service can't handle it.
Not explain why my (40mb) service kept falling to 6kb/sec. Since getting the service I can no longer run Netflix on HD because the service can't handle it.
Review 10 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
3
out of
5
Reliability:
4
out of
5
Download Speeds:
4
out of
5
Upload Speeds:
2
out of
5
Customer Service:
5
out of
5
Installation:
5
out of
5
Anonymous
Location:Colorado
Years with CenturyLink Internet:0-1 year
Date:May 8, 2013
Streaming online video can be slow, especially HD quality.
Review 11 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
3
out of
5
Reliability:
5
out of
5
Download Speeds:
4
out of
5
Upload Speeds:
5
out of
5
Customer Service:
5
out of
5
Installation:
5
out of
5
Anonymous
Location:Home, Broomfield CO
Years with CenturyLink Internet:0-1 year
Date:May 6, 2013
Good service, great sales, and a quality product. Price is always an issue for service, but a good value for the service received.
Review 12 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
5
out of
5
Reliability:
5
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
5
out of
5
Customer Service:
5
out of
5
Installation:
5
out of
5
Anonymous
Years with CenturyLink Internet:0-1 year
Date:May 6, 2013
So far, I am very pleased with CenturyLinks internet service.
1 of 1 found this review helpful.
Review 13 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
4
out of
5
Reliability:
1
out of
5
Download Speeds:
4
out of
5
Upload Speeds:
4
out of
5
Customer Service:
4
out of
5
Installation:
5
out of
5
Anonymous
Location:Eden Prairie, MN
Years with CenturyLink Internet:0-1 year
Great product/service when it works!
Date:May 6, 2013
On an average of once a day I need to reset my modem to get an internet connection. Very annoying! Once it's up, everything runs great. We're able to stream Netflix just fine.
The frustrating part is determining how much of the problem is due to our 1978 home and the second rate phone wiring in it. I hate to think of having to re-wire the house to get a better internet connection, but that may be the case.
The frustrating part is determining how much of the problem is due to our 1978 home and the second rate phone wiring in it. I hate to think of having to re-wire the house to get a better internet connection, but that may be the case.
1 of 1 found this review helpful.
Review 14 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
4
out of
5
Reliability:
3
out of
5
Download Speeds:
1
out of
5
Upload Speeds:
2
out of
5
Customer Service:
3
out of
5
Installation:
3
out of
5
Anonymous
Location:Fargo ND
Years with CenturyLink Internet:0-1 year
decent but does not reach advertised speed
Date:April 30, 2013
Much better price than cable and no bandwidth cap are nice. Speeds are inconsistent and do not reach advertised 40 mb down. Highest I have seen is 35mb down. Old cable connection was rock solid 50 mb down at all hours of the day. Traded speed and reliability for price and moderate speed, but would like to see more consistent speeds.
Review 15 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
4
out of
5
Reliability:
5
out of
5
Download Speeds:
4
out of
5
Upload Speeds:
4
out of
5
Customer Service:
2
out of
5
Installation:
5
out of
5
Anonymous
Location:80015
Years with CenturyLink Internet:1-2 years
Good for streaming video, but not always smooth
Date:April 30, 2013
Sometimes we have interruptions in our service when streaming... overall I am satisfied, but don't know if the high-speed service would be worth it without a promotional discount.
Review 16 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
3
out of
5
Reliability:
2
out of
5
Download Speeds:
3
out of
5
Upload Speeds:
3
out of
5
Customer Service:
2
out of
5
Installation:
3
out of
5
Anonymous
Location:Broomfield, CO
Years with CenturyLink Internet:3-4 years
fair see comment
Date:April 29, 2013
I lose connection to the internet once or twice a day and have to restart modem
Review 17 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
2
out of
5
Reliability:
2
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
5
out of
5
Customer Service:
3
out of
5
Installation:
5
out of
5
Anonymous
Location:55303
Years with CenturyLink Internet:0-1 year
Date:April 29, 2013
Service shuts down periodically. After introductory rate, "Regular" rate, is too high.
Review 18 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
5
out of
5
Reliability:
4
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
5
out of
5
Customer Service:
4
out of
5
Installation:
5
out of
5
Anonymous
Years with CenturyLink Internet:0-1 year
Date:April 23, 2013
Everything has went real we'll. no particular problems so far a d the installation went fine. I would recommend it to others.
Review 19 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
4
out of
5
Reliability:
5
out of
5
Download Speeds:
5
out of
5
Upload Speeds:
5
out of
5
Customer Service:
4
out of
5
Installation:
3
out of
5
Anonymous
Location:Eagan, MN
Years with CenturyLink Internet:0-1 year
Great value for the money an speed
Date:April 23, 2013
Great value for the money an speed. I called the special offer # on a road side sign close to my house .T he phone agent , was very knowledgeable , fast, and no fancy sales talk, just straight up answers. I like that.
Review 20 for Qwest High-Speed Internet® 40Mbps
Overall Rating:
Value:
4
out of
5
Reliability:
5
out of
5
Download Speeds:
3
out of
5
Upload Speeds:
3
out of
5
Customer Service:
5
out of
5
Installation:
4
out of
5
Anonymous
Location:Scottsdale, AZ
Years with CenturyLink Internet:0-1 year
Beats Cox!
Date:April 22, 2013
I was really turned off by the high-pressure salespeople and the tactics at Cox. I am so happy there's a sane alternative. Cox will tell you they are faster; it's just another lie. Why listen to them shout at the top of their lungs and bother you? It's obnoxious. Get CenturyLink instead. DSL FTW!
